Shipping & Return Policy

SHIPPING POLICY

  1. The terms of this shipping policy (the "Shipping Policy") govern the shipping practices for the www.ecotoy.co.in ("Website").
  2.  M/s Eco Toys and Handicrafts (hereinafter referred to us"we", "us" or "our"), is a Sole Proprietorship Firm with its office in Noida, India. Reference to "you" in this Shipping Policy refers to the users of this Website who have consummated a purchase on the Website.
  3. Shipping Policy
    • We currently deliver products only in the territory of India.
    • You will not be able to confirm your order on the Website in the event we do not deliver to your area. We are in the process of ensuring delivery all across India and our serviced areas are being frequently updated. We request you to please come back and check if we have begun delivery in your area.
    • Once your order is placed on the Website and the same is accepted, we will issue an email confirming your order.
    • We endeavor to ship ordered products typically within 2-3 working days of order placement and confirmation. Upon successful shipment of an order, we will send you the details of the consignment to allow you to check the status of your order.
    • The typical delivery date shall be within 10 days of shipping and in no event later than 12-15 days in the event of exigencies or delay beyond our control or the control of our vendors.
    • In the unlikely event that we are unable to deliver within 12-15 business days of placing the order, we will cancel the order and refund any amounts to the same account from which such payments were made from. In the event of part delivery of the order and we are forced to cancel the remaining order we will send you an email informing the same and refund any payment made against the unshipped part of the order to the account from which such payment was made.
    • To ensure efficient delivery of the products, we use only reputed courier agencies.
    • We endeavor to ship all items in your order together; however, this may not be always possible due to the product characteristics or availability.

  1. All orders will be shipped with an invoice mentioning the price in accordance with the Indian Tax Regulations.
  2. If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order including any shipping charges.
  3. If you cancel part of the order or in the event you return an order delivered to you -shipping charges will not be refunded (if applicable). However, if